Looking for a VoIP Company in Denver CO? Look no further. Firefly Telecom is the premier VoIP provider in Metro Denver and all of Colorado. Our highly trained technicians and friendly sales staff are here to design a VoIP solution that meets your business requirements and fits your budget.
Call us now at 303-351-0000, fill out the contact form, or read on for additional information about what to look for in a VoIP Company in Denver Co.
What can a VoIP Company in Denver CO do for me?
A good VoIP company can help you navigate through the options available to you, and there are many to choose from. Make sure and work with a VoIP company that represents more than one brand, and one who has tested VoIP providers for factors such as:
- Quality Of Service
- Ease Of Use
- Stability Of VoIP Provider
- Accuracy of billing
- Feature Set
At Firefly Telecom, we have done all this homework for you and are here to share our expertise and findings in order to reduce the time you need to invest in finding the perfect solution for your needs.
What services does a VoIP company in Denver CO offer?
As a full service telecom provider, Firefly Telecom offers many services that can benefit you substantially:
- VoIP Phone System Evaluation
- Identify and evaluate all of your options
- Short List VoIP Phone System Options
- VoIP Phone System Installation
- Maintenance Plans for VoIP Phone Systems
- Determine whether SIP Trunking, PRI circuits, or Analog phone service is best for you
- Evaluate your wiring and run wire if necessary
- Find you new voice circuit or internet service providers
- Lower your telephone expense
- Office Moves
- Removal of existing phone equipment
- New Construction Phone Systems
- Network together multiple locations
- Solutions for remote workers
- Solutions for mobile workers
- Integration with existing systems
- Call Center Setup
What is VoIP?
VoIP, or Voice over Internet Protocol, is a means of transporting Voice packets. Traditionally, business telephone systems have transmitted voice packets via copper wires and there is still plenty of copper wire in use. The internet, however, is a much more cost effective way to transmit data than copper wire and therefore phone systems have adapted themselves to VoIP technology.
Can you mix VoIP and Copper?
The answer is it depends on the phone system you are selecting. Many traditional PBX phone systems have adapted to VoIP technology by allowing voice packets to seamlessly pass back and forth. Pure IP Phone systems such as Cisco typically don’t allow non-VoIP traffic to pass through its equipment. The best of both worlds is a Hybrid PBX phone system such as Avaya IP Office. Systems like this were designed to take advantage of the benefits of VoIP technology while still allowing you to retain some of all of your investment in your copper infrastructure. A quality VoIP Company in Denver co such as Firefly Telecom can help you determine the best approach to fit your needs.
What’s the difference between Virtual VoIP, Hosted VoIP and Cloud VoIP?
Virtual VoIP, Hosted VoIP, and Cloud VoIP all mean the same thing. It means your phone system equipment is located off your premises and you rely on your internet connection to communicate with the VoIP Phone System. Typically just your phones are located on site. Sometimes a PoE switch and a router are located on site as well. The actual phone system may be located in Denver CO at a co-location center or anywhere in the USA. A good Hosted phone system provider will offer redundancy, meaning they have multiple phone systems running in different locations so if one of them goes down your calls will still go through. Some hosted VoIP providers have 3 to 5 redundant servers running and can instantaneously re-route your phone calls as needed.
Why work with a VoIP Company in Denver CO?
Your business may be located in Denver, CO, in any of the surrounding areas like Aurora, Boulder, Thornton, Colorado Springs, Northern Colorado or even in another state. Our expertise and outstanding service levels make us a great option for you no matter where you are located. We have hundreds of customers in Metro Denver, all over Colorado and in nearly every state in the country. One of the advantages of a VoIP phone system is you typically don’t need to have a technician on site after your phone system has been installed, reducing your long term maintenance costs substantially. We are able to service customers remotely no matter where they are located.
What features are available in a VoIP PBX?
In addition to all the standard features you would expect of a PBX phone system, such as call forwarding, call parking, voicemail, conference calling, auto attendant and call recording, some features are unique to a VoIP PBX. These features include:
- Call Twinning
- Hot Desking
- Remote Workers
- Automatic Failover
- Software based upgrades
- Move an extension without rewiring
- Distributed voicemail
- Unified communication
Should I use Ringcentral, 8×8, Grasshopper, Ooma, Vonage or another large VoIP Provider?
None of these companies have operations in Denver CO. If you do business with any of these companies you are more than likely going to be supported by technicians located in another country. Often you are responsible for determining if your business is VoIP ready. If you run into any problems during implementation or afterwards you often need to wait for your turn to get assistance and the assistance will be remote only. Another little known fact is that many of these companies are losing millions of dollars a year.
By contrast, Firefly VoIP can offer the same or better pricing than these companies and offer local service when you need it. We are just a short distance away from you and our office hours are the same as yours. We typically save businesses 10 – 25% from what they are quoted by other VoIP providers. So contact us now and get your free no obligation VoIP phone system quote.
Will a VoIP Phone System save me money?
The answer is most likely yes. In general IP Phones are less expensive than digital business phones. However, IP Phones require a license for the phone to work on the IP phone system. The cost of the license and the cost of the IP phone usually is about the same as the cost of a digital phone.
A traditional PBX phone system is hardware based. You need expansion cards to add phones, phone lines, voicemail capacity, etc. A VoIP Phone System is software based. Features are added by adding licenses. Capacity increases by adding computing power. Over the long run a VoIP Phone System costs less to maintain and expand than does a PBX phone system.
Another advantage of IP phones that will save money is that IP phones can be reprogrammed and extensions can be moved without requiring a service call. For businesses who move people around frequently the savings can be substantial.
If your business is a heavy user of long distance calling or international phone calls, your savings with an IP Phone system can be substantial.
The biggest savings, however, come from productivity gains that can be made by leveraging the features that come with an IP Phone system. A properly programmed VoIP Phone system can route calls to employees no matter where they are. Workers can be located anywhere in the world and share the same phone system. If you are a company that reimburses employees for cell phone usage, a VoIP phone system can reduce this expense substantially.
How do I reach a VoIP Company in Denver CO?
Call us today for your free no pressure consultation at 303-351-0000 or complete the contact form and we will be happy to provide you with additional information, meet with you, demonstrate a phone solution, review your telecom expenses, give you a phone system quote, or answer any other questions you may have.
SO CALL A VOIP COMPANY IN DENVER CO TODAY.